Trying to Install eGate on a Qin F21 Pro

Bar Phones
,
1

I’m trying to install eGate on a Quinn, and I’m running into problems setting it as device admin.

This is what I did, and ADB's output.

java.lang.IllegalStateException: Not allowed to set the device owner because there are already some accounts on the device
at android.os.Parcel.createExceptionOrNull(Parcel.java:2381)
at android.os.Parcel.createException(Parcel.java:2357)
at android.os.Parcel.readException(Parcel.java:2340)
at android.os.Parcel.readException(Parcel.java:2282)
at android.app.admin.IDevicePolicyManager$Stub$Proxy.setDeviceOwner(IDevicePolicyManager.java:8665)
at com.android.commands.dpm.Dpm.runSetDeviceOwner(Dpm.java:203)
at com.android.commands.dpm.Dpm.onRun(Dpm.java:115)
at com.android.internal.os.BaseCommand.run(BaseCommand.java:60)
at com.android.commands.dpm.Dpm.main(Dpm.java:41)
at com.android.internal.os.RuntimeInit.nativeFinishInit(Native Method)
at com.android.internal.os.RuntimeInit.main(RuntimeInit.java:419)
Caused by: android.os.RemoteException: Remote stack trace:
at com.android.server.devicepolicy.DevicePolicyManagerService.enforceCanSetDeviceOwnerLocked(DevicePolicyManagerService.java:9636)
at com.android.server.devicepolicy.DevicePolicyManagerService.setDeviceOwner(DevicePolicyManagerService.java:8674)
at android.app.admin.IDevicePolicyManager$Stub.onTransact(IDevicePolicyManager.java:3582)
at android.os.Binder.execTransactInternal(Binder.java:1154)
at android.os.Binder.execTransact(Binder.java:1123)

What went wrong, and what should I do?

2

Log out of your google account

3

Already did.

4

From settings or just the play store?

5

From settings.

6

Just found that there’s its signed in to an account on Instagram.
Proud to have never used it before, can’t seem to figure out how to sign out.

1 Like
7

Clear data

8

Signed out, still can’t set as device admin.

9

What happens when you run this?
adb shell dumpsys account

1 Like
10

Some qins ROMs come with a hidden device owner. Use a different ROM.

11

Someone gave me his phone, already all set up, with with his apps and data.
I can’t start flashing ROMs.
Is there a way to find and remove the hidden owner?

12

Run the command I wrote above and you’ll see what the owner is.

1 Like
13
adb shell dumpsys account

User UserInfo{0:Owner:c13}:
Accounts: 2
Account {name=hollywood-sync-account, type=amazon.account}
Account {name=AmazonSyncAccount-1570d9eb214cb18e1fad1b741b09dab9fa41d089a2acb00c90c1166edc1c7939, type=amazon.account}

AccountId, Action_Type, timestamp, UID, TableName, Key
Accounts History
-1,action_called_account_add,2025-04-23 23:54:33,10107,accounts,0
-1,action_called_account_add,2025-04-23 23:56:07,10107,accounts,1
-1,action_called_account_add,2025-04-23 23:58:04,10107,accounts,2
-1,action_called_account_add,2025-04-23 23:59:08,10106,accounts,3
1,action_account_add,2025-04-24 00:00:09,10106,accounts,4
1,action_set_password,2025-04-24 00:00:09,10106,accounts,5
2,action_account_add,2025-04-24 00:54:57,10078,accounts,6
3,action_account_add,2025-04-24 01:34:13,10137,accounts,7
4,action_account_add,2025-04-24 02:10:05,10177,accounts,8
4,action_called_account_remove,2025-04-24 02:10:06,10177,accounts,9
4,action_account_remove,2025-04-24 02:10:06,1000,accounts,10
5,action_account_add,2025-04-24 02:10:06,10177,accounts,11
5,action_called_account_remove,2025-04-24 02:10:09,10177,accounts,12
5,action_account_remove,2025-04-24 02:10:10,1000,accounts,13
6,action_account_add,2025-04-24 02:10:10,10177,accounts,14
7,action_account_add,2025-04-24 02:57:10,10078,accounts,15
1,action_clear_password,2025-04-25 17:48:06,10106,accounts,16
-1,action_called_account_remove,2025-04-27 18:50:48,10265,accounts,17
-1,action_called_account_remove,2025-04-27 18:50:50,10265,accounts,18
3,action_called_account_remove,2025-04-30 14:46:26,1000,accounts,19
3,action_called_account_remove,2025-04-30 14:46:38,1000,accounts,20
3,action_account_remove,2025-04-30 14:46:46,10137,accounts,21
6,action_called_account_remove,2025-04-30 15:37:39,1000,accounts,22
1,action_called_account_remove,2025-04-30 15:37:44,1000,accounts,23
1,action_account_remove,2025-04-30 15:37:44,10106,accounts,24
-1,action_called_account_remove,2025-04-30 15:37:47,10265,accounts,25
6,action_called_account_remove,2025-04-30 15:37:52,1000,accounts,26
6,action_called_account_remove,2025-04-30 15:38:00,1000,accounts,27
6,action_called_account_remove,2025-04-30 15:39:08,1000,accounts,28
6,action_called_account_remove,2025-04-30 15:39:21,1000,accounts,29
6,action_called_account_remove,2025-04-30 15:40:13,1000,accounts,30
6,action_called_account_remove,2025-04-30 15:47:16,1000,accounts,31
6,action_called_account_remove,2025-04-30 15:48:50,1000,accounts,32
6,action_called_account_remove,2025-04-30 15:50:41,1000,accounts,33
6,action_account_remove,2025-04-30 15:50:50,10177,accounts,34
8,action_account_add,2025-04-30 18:05:59,10091,accounts,35
8,action_called_account_remove,2025-04-30 18:14:47,10091,accounts,36
8,action_account_remove,2025-04-30 18:14:47,1000,accounts,37

Active Sessions: 0

RegisteredServicesCache: 20 services
ServiceInfo: AuthenticatorDescription {type=com.whatsapp}, ComponentInfo{com.whatsapp/com.whatsapp.accountsync.AccountAuthenticatorService}, uid 10072
ServiceInfo: AuthenticatorDescription {type=com.duolingo}, ComponentInfo{com.duolingo/com.duolingo.core.account.AccountService}, uid 10157
ServiceInfo: AuthenticatorDescription {type=com.google.android.gm.pop3}, ComponentInfo{com.google.android.gm/com.android.email.service.Pop3AuthenticatorService}, uid 10147
ServiceInfo: AuthenticatorDescription {type=com.google}, ComponentInfo{com.google.android.gms/com.google.android.gms.auth.account.authenticator.GoogleAccountAuthenticatorService}, uid 10106
ServiceInfo: AuthenticatorDescription {type=com.google.android.apps.tachyon}, ComponentInfo{com.google.android.apps.tachyon/com.google.android.apps.tachyon.contacts.sync.DuoAccountService}, uid 10265
ServiceInfo: AuthenticatorDescription {type=com.zhiliaoapp.account}, ComponentInfo{com.zhiliaoapp.musically/com.ss.android.ugc.trill.account.TiktokAuthService}, uid 10083
ServiceInfo: AuthenticatorDescription {type=us.zoom.videomeetings}, ComponentInfo{us.zoom.videomeetings/com.zipow.videobox.AuthenticatorService}, uid 10264
ServiceInfo: AuthenticatorDescription {type=com.twitter.android.auth.login}, ComponentInfo{com.twitter.android/com.twitter.android.platform.TwitterAuthenticationService}, uid 10086
ServiceInfo: AuthenticatorDescription {type=amazon.account}, ComponentInfo{com.amazon.venezia/com.amazon.android.csf.StubAccountAuthenticator$StubAuthenticatorService}, uid 10078
ServiceInfo: AuthenticatorDescription {type=com.google.android.gm.exchange}, ComponentInfo{com.google.android.gm/com.android.email.service.EasAuthenticatorService}, uid 10147
ServiceInfo: AuthenticatorDescription {type=com.groupme.androie.account}, ComponentInfo{com.groupme.androie/com.groupme.androie.account.AccountAuthenticatorService}, uid 10275
ServiceInfo: AuthenticatorDescription {type=com.lionscribe.elist}, ComponentInfo{com.lionscribe.elist/o.fP}, uid 10180
ServiceInfo: AuthenticatorDescription {type=com.expedia.bookings}, ComponentInfo{com.expedia.bookings/com.expedia.bookings.account.ExpediaAuthenticatationService}, uid 10162
ServiceInfo: AuthenticatorDescription {type=com.airbnb.android}, ComponentInfo{com.airbnb.android/com.airbnb.android.lib.authentication.AirbnbAuthenticatorService}, uid 10161
ServiceInfo: AuthenticatorDescription {type=www.instagram.com}, ComponentInfo{com.instagram.android/com.instagram.libraries.access.accountmanager.service.InstagramAuthenticationService}, uid 10091
ServiceInfo: AuthenticatorDescription {type=com.dropbox.android.multiaccount}, ComponentInfo{com.dropbox.android/com.dropbox.common.account_maker.interactor.AccountMakerAuthenticationService}, uid 10164
ServiceInfo: AuthenticatorDescription {type=com.facebook.auth.login}, ComponentInfo{com.facebook.katana/com.facebook.katana.platform.FacebookAuthenticationService}, uid 10096
ServiceInfo: AuthenticatorDescription {type=com.dropbox.android.account}, ComponentInfo{com.dropbox.android/com.dropbox.android.service.AuthenticationService}, uid 10164
ServiceInfo: AuthenticatorDescription {type=com.google.android.gm.legacyimap}, ComponentInfo{com.google.android.gm/com.android.email.service.LegacyImapAuthenticatorService}, uid 10147
ServiceInfo: AuthenticatorDescription {type=com.pushd.client.account}, ComponentInfo{com.pushd.client/com.pushd.client.authentication.PushdAuthenticatorService}, uid 10177

Account visibility:

14

Try disabling amazon and then setting eGate as admin.

15

How?

16

ADB or clear the data

1 Like
17

The Amazon app isn’t installed.
The Amazon app store is, but isn’t signed into.

18

So uninstall it or disable it

19

Apparently that was it.
I cleared its data and disabled it, and was able to successfully set eGate as the device admin.

2 Likes
20

I’m just confused about the special accessibility app for the Quinn.
How do I use it?
Together with the standard app?
Standalone?