An issue with Amazon’s cloud computing platform, Amazon Web Services, disrupted thousands of websites and apps, including dozens of major websites & online services.
A DNS-related issue affecting affecting its DynamoDB API endpoint, affecting AWS’s US-EAST-1 region in their Northern Virginia data center, was the cause of the problem.
Major services affected included:
- Amazon.com (including Amazon mobile app, shopping cart, Amazon Music, Prime Video)
- Alexa voice assistant
- Ring smart home devices
- Snapchat
- Roblox
- Fortnite
- Wordle
- Signal
- Canva design platform
- Duolingo
- Coinbase
- Venmo
- Robinhood
- Chime
- Lyft
- HBO Max
- Disney+
- Hulu
- Roku
- IMDb
- United Airlines
- McDonald’s app
- Character.AI
- AT&T
- MyFitnessPal
- Steam
- PlayStation Network
- Zoom
- Strava
- Airtable
- CollegeBoard
- Verizon
- Perplexity AI
- HM Revenue & Customs (UK government service)
- Lloyds and Halifax UK banking platforms
The outage impacted a wide variety of sectors including e-commerce, social media, gaming, finance, streaming media, government services, and smart home devices globally, due to the central role of AWS’s US-EAST-1 region infrastructure.
The problem has been resolved by now, and most services are back online.