Forgot Password on Sonim XP3800

I have a phone that I cannot unlock with device password.
I already tried with all the codes that I know, is there anything I can still do besides a hard reset?
I really need all the information from the phone.

Sonim XP3800

You have to delete a file called system/etc/locksettings.db

is it possible to do without root

Not really. TWRP etc.

What is TWRP?

Don’t know if this will be helpful but check this out:
https://www.reddit.com/r/dumbphones/comments/1ia45zl/cat_s22_flip_still_asking_for_pin_after_reset/

Thanks but no
Author deleted post

Is adb enabled?

Yes

See if adb backup would work

From recovery?

add it to your cloud and make a password resource

Its already on my cloud but it won’t sync

force a sync from the devices menu make sure your device battery is more than 15% and there is a data connection if its not syncing try to force a sync and then run the find my device command

When I said it won’t sync I wasn’t clear enough.
It won’t sync because I have no data connection (It’s a sprint model, I don’t think any sim would give me data)

try to use the T-mobile sim from us mobile (they don’t have a automated system that blocks service when a sim is inserted in a invalid device)

Right, but the data specifically doesn’t work

you can try contact them they can force a update without coverage

Are u sure about this?

of course look on their cloud website the last option